Circuit City Posts Loss As Sales Woes Continue

Circuit City says it will initiate a comprehensive review of its business after posting a hefty 2Q loss. Part of the company’s plan to turn things around is improving the “customer experience” in their stores. I don’t have a CC in my area so I cannot comment on the customer service but I am interested to hear about your experiences.

"Clearly, the performance of the company is unacceptable to all of our stakeholders, and it is imperative that we take the right steps to accelerate our turnaround," said James A. Marcum, who was appointed acting chief executive a week ago with the ouster of Philip J. Schoonover.

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